Contact us

Our customer service team is available to help you with all types of questions via email. We aim to reply on regular weekdays within 48 hours. Kindly note that you may find your answer on our FAQ page. To find your nearest store please use our store locator.

Our customer care line is open:
Monday - Friday: 7.30am - 3.30pm
Call us on +44(0)7523512465 or use the contact form below.

Holiday hours: Customer care will be closed 24/12 & 31/12 2021.

 For help over the weekend please call any one of our Newbie stores. Any queries regarding delivery of your order can only be answered Mon-Fri.

Newbie Bluewater -  07849 082924
Newbie Westfield  -  07715 311985
Newbie Northcote -   07849 084373
Newbie Richmond  -   07708 844918

 Email: customercare@newbiestore.com 

Questions about online delivery under peak season, please see updated information on our Delivery Policy here.